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Withdraw from the contract

As a consumer you can withdraw from a purchase within 14 days of the contract without giving a reason. You can do it right here, without signing in.

  • 14 days from purchase
  • No reason needed
  • Instant confirmation

Withdrawal

As on the invoice, so we can match the contract.
Email address on the account, order or invoice number. Never enter your account number here.
Optional. Without an email you download the confirmation on the next page.

Deadline

The period is 14 days from the day of purchase. It is enough to send the withdrawal before it ends.

Pro-rata amount

At your request your access already ran during the period. You pay a pro-rata amount for those days and get the rest back.

Consumers only

Purchases made as a business, such as Business plans or vouchers for resale, have no statutory right of withdrawal.

Only want to end the contract? Cancel contracts here Read the withdrawal policy